For players
Fortuna Player: reserve a poker seat without queuing
Register for cash games, check in by QR code and get called to the table by push. No gambling takes place in the Fortuna app: no real money, no stakes, no payouts. Fortuna only organises registration, check-in and seating; play happens exclusively on site at the casino.
How it works
How it works
1. Create an account
With your email address and date of birth. Accounts are for ages 18 and over.
2. Choose a casino
See opening hours and games, and save your casino as a favourite.
3. Register for a game
On your own or as a group. The app shows your position and status.
4. Check in by QR code
On site, scan the code at the entrance or in the poker room.
5. Get called to the table
When a seat is free, you get a push notification. Accept, decline or ask for five minutes.
Features
The app at a glance
Games
Schedule and registration
The casino’s games with start time, blinds and buy-in range. Register on your own or with your group.
Check-in
Check in by QR code
A screen at the entrance or in the poker room shows the code. It changes at short intervals.
Table call
Get called by push
When your seat is free, the app lets you know. Accept, decline or ask for five minutes.
10languages
The app follows your device language. You can change it in the settings.
- Deutsch
- English
- Français
- Español
- Italiano
- Nederlands
- العربية
- Türkçe
- Português
- Polski
Player protection
Player protection in the app
The app is for adults. Self-exclusion and helplines are part of every account.
18 and over
Every account requires a minimum age of 18. If a casino sets a higher minimum age, the app checks it with every registration.
Self-exclusion
Set up under Profile › Player Protection: for 30, 90 or 180 days, permanently or on weekdays, for selected casinos or all of them.
Not an official exclusion
The self-exclusion applies only in the Fortuna app and does not replace an exclusion via OASIS. Binding exclusions are handled by the authority or the casino.
Helplines
If gambling becomes a problem: counselling in six countries, callable directly from the app.
- GermanyFederal Centre for Health Education (BZgA)+49 800 1 37 27 00
- AustriaGambling Addiction Help+43 800 202 304
- SwitzerlandGambling Addiction Hotline+41 800 801 381
- FranceJoueurs Info Service+33 9 74 75 13 13
- NetherlandsLoket Kansspel+31 800 22 777 00
- PolandAnonimowi Hazardziści+48 22 635 98 00
Help
Help & support
The Fortuna team answers questions about the app.
In the app
Create a ticket under Profile › Support. Replies and follow-up questions appear in the ticket.
By email
Write to support@fortuna-solutions.de.
Delete your account
Instructions and what happens to your data. Delete account
Privacy
Which data the app processes. App privacy policy
FAQ
Questions and answers
Can I gamble in the app?
No. No gambling takes place in the Fortuna app: no real money, no stakes, no payouts. Fortuna only organises registration, check-in and seating; play happens exclusively on site at the casino. Blinds, buy-ins and jackpot amounts are information from the casino; the game is played at the table on site.
Do I need a separate account for each casino?
No. One account works for every casino on Fortuna. Registrations and check-ins stay with the respective casino.
Why does the app need my date of birth?
For the age check. Accounts require a minimum age of 18, and the app checks a casino’s higher minimum age with every registration.
Is the app available on the App Store and Google Play?
Yes. The app is available on the App Store for iPhone and on Google Play for Android.
Get Fortuna Player
For iPhone on the App Store, for Android on Google Play.
